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  • How will I get the designs that I buy?
    You will receive a link on the Thank You Page and in the inbox of the email you used to Sign Up.
  • What format will I receive the designs in?
    All aizigns (designs) come in high resolution PNG files that can be easily resized without quality loss. If you require a different file format, please contact
  • Can I get a custom design that is not already on the website?
    Yes! You can place a custom orders for business or personal use by clicking here. Send in your request here and a member of the aizign team will get back to you shortly.
  • I like an existing design but want it in a different color or style - what should I do?
    All existing aizigns (designs) are fully customizable, whether it is the color, shape, size, style or additional element. Reach out to or click here to let us know your specific requirements.
  • What if I have further questions?
    No problem! You can access the 24/7 chat feature on all pages or send an email to
  • How long would it take to complete my icon, logo or background design with aizign?
    At aizign, we pride ourselves on offering super quick delivery of the first design concept within 3 to 5 business days. However, if you require a quicker turnaround, we also offer speed services that allow you to receive your finished design within 24 to 48 hours. The duration of delivery may vary depending on factors like your individual requirements and prerequisities. We are committed to working closely with you to provide a design that accurately captures your brand's essence in a timely manner.
  • Will aizign redo an existing design?
    We can add onto an existing design that you find on our website or even create it from scratch! To get further information, contact for a consultation and find out what the best fit for your digital product needs are.
  • What if I don't like your icon design samples?
    Not a problem. You can always give your feedback to our designer, and we will work our best to ensure you are satisfied in the end. We can revise the icons as per your requirements and shared the finalized files at a low cost.
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